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(Senior) CRM Manager (m/f/d)

Germany, Berlin, BerlinVenture: Juit

At Juit, we enable our customers to eat healthy every day by delivering chef-cooked meals directly to their homes. We aim to become the #1 direct-to-consumer healthy ready meal brand in Germany by providing the best food, delivery and digital experience to our customers.

Share your passion for best-in-class CRM management and become part of Juit as

(Senior) CRM Manager (m/f/d)

Your Impact

  • Develop and execute Juit’s CRM, loyalty program and referral strategy to convert new users and continuously engage and retain them throughout their customer lifecycle
  • Build Juit´s CRM activities across all relevant channels and tools (e.g. email, web, direct mailings, parcels)
  • Implement and optimise automated email campaigns along the customer lifecycle
  • Design and carry out A/B tests in order to improve Juit´s marketing strategy
  • Establish, report and improve KPIs for CRM, loyalty program and referral activities as well as email communication and campaigns
  • Collaborate with different stakeholders from Data & BI, Performance & Social Marketing teams to understand consumer segmentation and behavior and ensure communication is on-brand and impactful
  • Build valuable B2B partnerships and create cooperations

Your Strengths

  • Several years of experience working in CRM and /or customer marketing functions
  • Experience in building and maintaining a loyalty program
  • Experience with marketing technology, specifically campaign management, email service providers, and data management platforms
  • Knowledge of the CRM and marketing landscape as well as common and innovative practices for channels, formats and features
  • Excellent project management and communication skills with the ability to balance attention to details with swift execution
  • Experience with A/B testing, messaging, and post-campaign analysis
  • Superior written and verbal communication skills in German and English

As a plus:

  • Degree in a related discipline e.g. marketing, business studies, social sciences, journalism

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